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Privacy Policy

At TalesBerry, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

📋 1. Information We Collect

  • Child's name, age and gender
  • One Uploaded image of the child
  • Parent or guardian's email address and Mobile number
  • Order details including delivery and payment status (via Razorpay)

🎯 2. How We Use Your Information

  • To generate and personalise the storybook and illustrations
  • To process your order and provide delivery updates
  • To ensure secure payment and fraud prevention
  • To improve user experience, design, and performance
  • To comply with legal and regulatory requirements

⚖️ 3. Legal Basis for Processing

We process your personal data based on your consent, our legitimate interests in providing a seamless experience, and in some cases, to fulfil contractual obligations related to your order.

💾 4. Data Retention

We retain the photo uploaded for a maximum of 30 days to process your order and provide after-sales support. After that, the photos are removed from our systems.

🤝 5. Sharing with Third Parties

  • Payment processors (e.g. Razorpay)
  • Cloud hosting and image generation services

🔐 6. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time

Contact us at [email protected].

🛡️ 7. Data Security

We implement strict security measures including encryption, secure file storage, and limited access to personal data. We never sell or rent your data to third parties.

👶 8. Children's Privacy

Talesberry is intended for parents and guardians. We do not knowingly collect personal data directly from children. All information must be submitted by a consenting adult.

🌍 9. International Data Transfers

If you are accessing Talesberry from outside India, please note that your data may be transferred to and processed in a location where our infrastructure or partners are located.

📝 10. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted here with a revised 'Effective Date.' Please check back regularly.

Effective Date: Oct 25th, 2025