Privacy Policy
At TalesBerry, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.
📋 1. Information We Collect
- Child's name, age and gender
- One Uploaded image of the child
- Parent or guardian's email address and Mobile number
- Order details including delivery and payment status (via Razorpay)
🎯 2. How We Use Your Information
- To generate and personalise the storybook and illustrations
- To process your order and provide delivery updates
- To ensure secure payment and fraud prevention
- To improve user experience, design, and performance
- To comply with legal and regulatory requirements
⚖️ 3. Legal Basis for Processing
We process your personal data based on your consent, our legitimate interests in providing a seamless experience, and in some cases, to fulfil contractual obligations related to your order.
💾 4. Data Retention
We retain the photo uploaded for a maximum of 30 days to process your order and provide after-sales support. After that, the photos are removed from our systems.
🤝 5. Sharing with Third Parties
- Payment processors (e.g. Razorpay)
- Cloud hosting and image generation services
🔐 6. Your Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
Contact us at [email protected].
🛡️ 7. Data Security
We implement strict security measures including encryption, secure file storage, and limited access to personal data. We never sell or rent your data to third parties.
👶 8. Children's Privacy
Talesberry is intended for parents and guardians. We do not knowingly collect personal data directly from children. All information must be submitted by a consenting adult.
🌍 9. International Data Transfers
If you are accessing Talesberry from outside India, please note that your data may be transferred to and processed in a location where our infrastructure or partners are located.
📝 10. Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with a revised 'Effective Date.' Please check back regularly.
Effective Date: Oct 25th, 2025